Frequently Asked Questions
Please select the area you are looking for answers below.
For Doctors
How can I login?
What do these menu items do?
Menu items vary based on the roles you have been assigned. Please look for the question mark icon on each page for individual page instructions.
How can I receive preliminary reports?
Please contact your facility administrator or account manager to receive preliminary reports.
Is this system secure?
Yes. SecureFlow Pro™ adheres to the most stringent security guidelines to ensure that patient information is kept confidential. SecureFlow Pro™ keeps
ahead of the curve on all HIPAA regulations.
For Admins
How can I login?
How can I add a new user?
Please visit
SecureFlow.net. After logging in please select Administration - User Manager from the left menu.
Follow the on-screen instructions.
How can I disable or enable a user?
Please visit
SecureFlow.net. After logging in please select Administration - User Manager from the left menu.
Click on the green traffic cone icon next to the user you are disabling. It will appear as a red traffic cone when the user is disabled. Simply click on
the red cone to enable the user.
Is this system secure?
Yes. SecureFlow Pro™ adheres to the most stringent security guidelines to ensure that patient information is kept confidential. SecureFlow Pro™ keeps
ahead of the curve on all HIPAA regulations.
For Transcriptionists and Editors
How can I login?
Where do I find files to transcribe?
Please visit
SecureFlow.net. After logging in select Files to Transcribe from the left menu.
Where do I find patient demographic information?
Please visit
SecureFlow.net. After logging in select Files to Transcribe from the left menu. After you start working a file please look for the
Scheduler button located in the control panel.
Is this system secure?
Yes. SecureFlow Pro™ adheres to the most stringent security guidelines to ensure that patient information is kept confidential. SecureFlow Pro™ keeps
ahead of the curve on all HIPAA regulations.
Would you like to speak with a SecureFlow Pro™ representative?
Please contact us at (972) 220-0990 or send an email to
sales@secureflowpro.com.
FileSynch version 2.5 Released